Total Dental

Total Dental
Total Dental 1221 Johnson Avenue Suite 200
Bridgeport, WV 26330

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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
XXX.XXX.81.255
All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They were so nice and professional and even called me to remind me about my upcoming appointment. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic.
by Anonymous
XXX.XXX.34.199
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to make an appointment with this provider?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
XXX.XXX.82.140
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The toothpaste they used during my cleaning tasted great. It made the experience that much better. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by DSB
XXX.XXX.128.250
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
XXX.XXX.6.193
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the dental equipment clean?
Absolutely! It looked brand new
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by Anonymous
XXX.XXX.95.63
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
XXX.XXX.143.108
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was this dentist's staff friendly?
No, they were rude
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
XXX.XXX.54.253
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's staff friendly?
Friendly Enough
by Anonymous
XXX.XXX.212.24
Were the waiting room chairs comfortable at this provider's office?
They were average
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
XXX.XXX.116.143