Berner Gary DDS

Berner Gary DDS
Berner Gary DDS 950 East Whidbey Avenue Oak Harbor, WA 98277
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous xxx.xxx.240.21
January 17, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 07, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you going to visit this provider again?
Without a doubt!
Was the dental equipment clean?
Absolutely! It looked brand new
by Anonymous
October 10, 2011
They never left me for an extended period of time and I never felt ignored. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it. This provider has helpful information available online, but its hard to find. I wish they had more of an online presence.
by naturegirl88
October 03, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
September 12, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
September 07, 2011
When you walk into the office, you can see Dr. Berner's amazing blown art. Definitely helps calm the nerves. For me, it is a testament of his patience, eye and apreciation for beauty, steady hands, and attention to detail. His staff actually take the time explain everything that's going on, how it may've happened, treatment options with their pros and cons, and their professional opinion. They told me things my other dentists have never informed me of and used a laser to test my wisdom teeth for more accurate readings than an x-ray. The cleaning was so gentle and thorough! They use technique, not force. Consultation was awesome and no extra, unnecessary things were done. I was in charge of which option I liked best. Dr. Berner has been in for 28 years and really knows his stuff! Although he's not a provider in my network and I have to pay a little out of pocket, it was well worth it! The reviews on him are true. I have 3 more appointments with him and I feel calm about going.
by cele d
August 25, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
July 15, 2011
Their staff is the very friendly & welcoming. They are so warm and professional, and make the whole experience that much better. They are always prepared for my appointment and remember everything about me. They also cater to cowards such as myself!
by pae2176
July 13, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have reasonable prices?
Absolutely!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous
July 12, 2011
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