ABC Dental Care

ABC Dental Care
ABC Dental Care 4207 Wheaton Way
Bremerton, WA 98310

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Consumer Feedback

(55 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
This Dentist makes little effort to get me in quickly if there's an emergency. Their equipment was old. Most of it was still in usable condition but I would have appreciated equipment that was at least current. This Dental office was able to take x-rays but they need to be developed somewhere else so I have to come back for the results. Not a very convenient use of time! I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I still have to get my dental problems resolved. I won't be going back here. They were cold and not friendly enough.
by john
XXX.XXX.3.233
The staff were doing the best they could, but the dentist was a NIGHTMARE. He pulled three wisdom teeth on my new customer exam appointment without giving me time to plan a ride home. He waited until the numbing he'd applied was starting to wear off, then gave me a very brief cursory teeth cleaning while chatting with some friend of his who was trying to sell him a car. It was very painful and rough and my teeth still need to be cleaned afterwards but my insurance does not cover more than one a year. THEN he pulled the wisdom teeth (while yelling at his staff the whole while) dislocated my jaw on accident, left shards of tooth in my gums, and used a lever and no other tool so it was again very painful. My mouth was not rinsed during the procedure enough and gunk and dust was all over my tongue and throat and I was gagging on it and he ignored my distress. He also interrogated me on my teeth cleaning habits while my mouth was full of equipment and accused me of lying to him (but I could hardly say my own name let alone respond to him! How could I possibly lie to him?) They gave me after care information for a basic tooth pulling, which did not nearly prepare me for the two weeks of recovery that ensued. I had to relocate my own jaw. By the time I left the office for this first visit, the numbing had completely worn off and my eyes were streaming with the pain of it, and then I had to ride two buses home. I would NEVER GO again, but it appears he's the only dentist in kitsap county that takes medicaid. If being on medicaid makes me somehow deserving of this treatment, then I am surely a second class citizen.
by Skalla
XXX.XXX.23.42
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did your teeth cleaning feel rushed?
No
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous
XXX.XXX.34.147
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dentist's staff friendly?
Yes, they went above and beyond
Were you glad that you had the appointment with your provider?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous
XXX.XXX.27.133
I always want records of my dental visits, so I asked them for an invoice. Instead of giving me one right away, they kept making excuses for why they couldn't give me one, and didn't end up giving me one for weeks. That appointment was a complete waste of time! I wasn't too impressed with the staff. They could have been a lot more friendly. The dentist wasn't friendly in the least. I have never felt more unwelcome somewhere. I was completely UNsatisfied with my visit. Waste of time and money if you ask me.
by yomamadragon
XXX.XXX.112.150
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this dentist explain your dental procedure to you?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
XXX.XXX.75.12
Did this provider listen to your input and concerns?
Yes
by Anonymous
XXX.XXX.242.69
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. Although I was hoping to be able to watch my favorite show during my dental procedure, they had plenty of magazines for me to look through. My procedure flew by because I had something to distract me the entire time. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Nancy Stratton
XXX.XXX.120.66
Did this provider listen to your input and concerns?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
XXX.XXX.173.194
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
XXX.XXX.240.254