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Shannon Heese, Office Manager

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Shannon Heese, Office Manager
Morrison S Neil Dr - Oral Surg
(21 Reviews)
> Get Phone Number & Directions
400 Gresham Drive Suite 204 Medical Towers Norfolk, VA 23507
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
LOVE ALL OF THEM!!!
by ME xxx.xxx.255.24
January 23, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.251.197
September 14, 2013
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.0.45
August 12, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.255.24
June 14, 2013
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.168.70
April 18, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Deloris xxx.xxx.251.197
February 25, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
Not if my life depended on it
Did this provider prominently display their diplomas or business license?
No, I never saw one
by lh xxx.xxx.79.10
February 14, 2013
Was this provider's office too cold?
No, it was fine
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Jodi xxx.xxx.153.4
January 07, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were you able to relax during your appointment?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.167.225
December 31, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider late to your appointments?
No, they were on time
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.222.200
November 05, 2012
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Map and Directions
400 Gresham Drive Suite 204 Medical Towers, Norfolk, VA 23507