Gilrain & Brooks DDS

Gilrain & Brooks DDS
Gilrain & Brooks DDS 1461 Greenbrier Place Charlottesville, VA 22901
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.3.54
January 23, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Maurie xxx.xxx.138.35
January 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.33.58
January 13, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 02, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Was this dentist's staff friendly?
Yes
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous
December 14, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say. Their preventive dentistry is good, and they don't over treat. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Duck
November 21, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 15, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 31, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 31, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this dentist's staff friendly?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
October 17, 2011
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