THE BEST DENTAL PRACTICE EVER IN EVERY WAY!!!!! I have been taken care of and treated like close family friends by Dr. Cynthia Brooks and hygienist Sheri for over 15 years!!!!! I LOVE seeing them for regular cleanings and any other dental need! I am not kidding it is as enjoyable and relaxing as going to the beach!!!!! These incredible healthcare pros and their support staff Jo, Jenne, Amy and Melissa perform scheduling and technology miracles daily and the entire team are the friendliest, kindest, most gentle and supremely skilled professionals I have ever had the great fortune of finding and I had at least four other dentists and two orthodontists since I was 10 years old! Dr. Brooks also understands sensitivity issues which is a HUGE and crucial health issue for many people like me! I have moderate multiple chemical sensitivity (or MCS) and these practioners will take that all-important extra TIME to listen and adapt processes to their patient's needs. They ask patients to offer feedback with no worry of being judged or "interrupting" no matter how big or small the issue! This practice literally saved my life for instance by introducing me to and teaching me how to use my electric toothbrush which stopped my gum recession! JM
I was disappointed that after changing insurance, we were not made aware that they aren't participating providers. We were very clear that our family's insurance was changing. However, AFTER my wife completed her cleaning, they hit us with my son's unpaid sealant bill and the cost of cleaning. They never sent the unpaid sealant bill in the mail, which was many months prior to my wife's cleaning. Seems like a little dishonesty in the billing methods. Their response to me was: "you didn't specifically ask if we are participating providers."
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