Gilrain & Brooks DDS

Gilrain & Brooks DDS
Gilrain & Brooks DDS 1461 Greenbrier Place Charlottesville, VA 22901
About

Gilrain & Brooks DDS

Gilrain & Brooks DDS is a Dentist facility at 1461 Greenbrier Place in Charlottesville, VA.
Primary Specialty

Dentist

Services Gilrain & Brooks DDS is a dentist/dental office located in Charlottesville, VA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Gilrain & Brooks DDS at (434) 977-7080 to schedule an appointment in Charlottesville, VA or get more information.
Consumer Feedback
(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
View All 33 Reviews Add a Review
Recent Reviews
THE BEST DENTAL PRACTICE EVER IN EVERY WAY!!!!! I have been taken care of and treated like close family friends by Dr. Cynthia Brooks and hygienist Sheri for over 15 years!!!!! I LOVE seeing them for regular cleanings and any other dental need! I am not kidding it is as enjoyable and relaxing as going to the beach!!!!! These incredible healthcare pros and their support staff Jo, Jenne, Amy and Melissa perform scheduling and technology miracles daily and the entire team are the friendliest, kindest, most gentle and supremely skilled professionals I have ever had the great fortune of finding and I had at least four other dentists and two orthodontists since I was 10 years old! Dr. Brooks also understands sensitivity issues which is a HUGE and crucial health issue for many people like me! I have moderate multiple chemical sensitivity (or MCS) and these practioners will take that all-important extra TIME to listen and adapt processes to their patient's needs. They ask patients to offer feedback with no worry of being judged or "interrupting" no matter how big or small the issue! This practice literally saved my life for instance by introducing me to and teaching me how to use my electric toothbrush which stopped my gum recession! JM


I was disappointed that after changing insurance, we were not made aware that they aren't participating providers. We were very clear that our family's insurance was changing. However, AFTER my wife completed her cleaning, they hit us with my son's unpaid sealant bill and the cost of cleaning. They never sent the unpaid sealant bill in the mail, which was many months prior to my wife's cleaning. Seems like a little dishonesty in the billing methods. Their response to me was: "you didn't specifically ask if we are participating providers."
Recent Polls
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's staff friendly?
Yes
Did your teeth cleaning feel rushed?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
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