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Brett Stephens, DMD

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Brett Stephens, DMD
24 Hour Emergency Dentist
(20 Reviews)
> Get Phone Number & Directions
4667 South Holladay Blvd (2300 East) Salt Lake City, UT 84117
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I would recommend Dr. Stephens to anyone who wants a professional, friendly, highly skilled dentist who is willing to see patients even after the office closes. I waited too long to have a tooth pulled and it became a problem. I started calling dentists in my area, hoping to get an appointment within the next week. After calling a few with no luck I got Dr. Stephens who said I could come right over, even though the office was closing. When I got there he was friendly, concerned about my comfort and extracted a tooth in minutes that was a challenge, to say the least. The charge was lower than I expected. He said he charges a flat fee and does not believe in price gouging patients. Since I don't have dental insurance that was important for me. He also uses technology to make things easier for patients. He texts his address and a link to a mobile navigator to direct you to the office, which is really nice, clean and welcoming, with lots of parking. He texts a link to aftercare instructions. The office staff checks with you the following day by text to make sure everything is ok. I don't see how he could do anything more for his patients. Best dental experience I have had.
by Barbara xxx.xxx.16.213
March 23, 2016
I had long since had all mercury fillings removed. Dr Stephen preformed a root canal and placed the crown, it kept bothering me, turns out he placed a huge mercury filling under the crown, not composite which is typical especially since I paid extra for a no metal crown.
by No mercury xxx.xxx.7.180
September 04, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
by Anonymous xxx.xxx.246.66
October 26, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat their staff well?
Extremely well
by AP xxx.xxx.153.144
July 03, 2014
On Saturday January 25th 2014 I was at work and a problem tooth decided to be a real problem. I thought I could get through the pain but it was so bad I started to cry. I work at a finance company and it is just my boss and I there. The pain was so bad I had to leave work early which is unheard of in our company due to its strict policy of our mandatory hours weekly. I ran home in tears and looked up 24 hour dentist. I called a couple of places and they all sent me to a voicemail? :( I called Dr. Stephens and he personally answered. I explained my situation and he was not at all judgmental, he was actually really kind. I was impressed with how serious he took my pain. I expressed to him that I cannot miss any work due to me being a single mom and our strict attendance policy. He assured me that he would take care of me tonight and he even gave me a quote over the phone!.. As I am new to Salt Lake he even texted me an update of the time and the location sending me a map to use in my gps. I got to his office, filled out a form and he made me feel really comfortable in his ability to take care of my tooth. He assured me that he has taken care of thousands of emergency teeth and that it would be no problem. I was concerned that it was not numb enough and he didnt even get upset or question me like some dentists do, he simply numbed the rest of the surrounding area and I felt immediatly relieved that he really does care about me being in pain. He was able to extract the tooth with no problem and even though its a little embarressing, I am no longer in pain. He gave me pain killers and antibiotics and we were done in 1 hour. I felt so lucky to have found him. He pays personal attention to his clients personal needs. I was able to go to work the next day with no problem. I strongly recommend him to anyone who wants a dentist that is good at what he does and actually cares. He was honest, upfront and wanted to make sure that I knew I was in good hands. Today is Monday January 27th 2014 I just recieved a text from his assistant Patty checking up on me. WOW!. That is what you call Amazing Personal Service!
by Honey Machado xxx.xxx.157.156
January 27, 2014
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by shauna xxx.xxx.74.2
December 30, 2013
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.211.126
December 02, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider rush your appointment?
No
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.101.230
July 22, 2013
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this dentist answer all of your questions?
Some were answered
by Anonymous xxx.xxx.146.30
June 18, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.74.2
June 08, 2013
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Map and Directions
4667 South Holladay Blvd (2300 East), Salt Lake City, UT 84117