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Call R Reed DDS

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Call R Reed DDS
Call R Reed DDS
(6 Reviews)
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777 North 500 West Provo, UT 84601
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
My husband went to this dentist and had a very enjoyable experience. The dentist was very personable and did a really good job on his root canal and fillings. I, on the other hand, had a horrible experience with this office because I had to deal with the billing. I was overcharged $500 and had to repeatedly talk to the insurance and the frustrating woman that runs the office. She yelled at me a few times, refused to see logic and then finally, after talking to the insurance and yelling at me again, admitted that we had been overcharged and billed for something twice which is what I had been telling her the entire time. She didn't say sorry but at least stopped yelling at me. It was an awful experience! I have to emphatically say this was the worst experience I've had with a medical office. What's sad is that the dentist is really sweet. If you can handle getting overcharged and then utter rudeness when you try to straighten it out, then go here for the nice dentist.
by Anonymous xxx.xxx.130.18
May 27, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was the waiting area spacious?
No, but I can always find a seat
by budha xxx.xxx.117.95
March 21, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous xxx.xxx.101.48
February 25, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you recommend this dentist to others?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.130.18
November 05, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Seth
May 31, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They always take that extra step to make me feel special. I always enjoy my appointments here. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.
by Seth
March 10, 2011
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Map and Directions
777 North 500 West, Provo, UT 84601