Robert Gallagher, DDS, MS

Robert Gallagher, DDS, MS
Gallagher Smiles 2800 William D Tate Avenue Suite 100 Grapevine, TX 76051
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Recommended
2 star average for Recommended
The staff is unprofessional, arrogant, rude...I've never had to call on a medical claim - dental, eye, doctor, specialist - yet I've found myself calling, making trips to the office on multiple occasions. Each time the staff makes mistakes they not only refuse to help but treat you as if the mistake is somehow yours. I asked to speak with someone about the office manager, Dori's attitude and she informed me she was the only one I could speak with. Apparently office managers now own orthodontics practices....If I could obtain a refund for the services I've prepaid for my daughter I would IMMEDIATELY go elsewhere. I would not recommend this office to anyone. So sad that a good doctor has such poor quality staff.
by Beverly xxx.xxx.141.68
September 12, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 10, 2011
This dentist is quick to take your money and then not return calls when you have a problem. Moved to get away from complaints from previous bad service provided to customers.
by lindsay
March 11, 2011
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