Opal Brandy DDS

Opal Brandy DDS
Opal Brandy DDS 2440 Texas Parkway Missouri City, TX 77489
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Called to make an appointment and received horrible costumer service. The lady had an attitude with me and did not wanted to help me. I decided not to make an appt and go to a different dentist instead
by maria xxx.xxx.27.187
September 30, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider offer flexible appointment times?
Somewhat
Does the provider's staff try to accomodate your schedule when booking appointments
Somewhat
Does this provider have helpful information available online?
Somewhat
by Anonymous xxx.xxx.8.26
July 28, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
Did this dentist explain your dental procedure to you?
Absolutely
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by Anonymous xxx.xxx.32.33
April 28, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this dentist to others?
I Already Have
by Amanda xxx.xxx.140.20
October 23, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous xxx.xxx.176.13
October 22, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
October 12, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
by Anonymous
August 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this dentist use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
May 26, 2011
Dr. Brandy may be a wonderful dentist, but I never even got a chance to meet her due to the rude and incredibly unprofessional behavior exhibited by her receptionist.
When I arrived there no one was at the desk, so I waited. Then after a while, using my phone, I asked someone to look up and call the office hoping that would force the receptionist to come to the desk. No such luck. I began knocking on the window, still nothing and finally, I knocked on the door and she showed up...20 minutes after I got to the office.
She immediately told me that I would need to reschedule because I was too late, I explained to her that I'd been waiting and she began arguing with me. It was the MOST UNPROFESSIONAL encounter I've EVER experienced at a doctor's office before. NEVER AGAIN...sorry Dr. Brandy.
by Mortified and Outraged
May 11, 2011
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too loud?
No, it wasn't too loud
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 26, 2011
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