Monarch Dental Associates - Ridgmar

Monarch Dental Associates - Ridgmar
Monarch Dental Associates - Ridgmar 6909 Green Oaks Road Fort Worth, TX 76116
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider's staff friendly?
Yes, they went above and beyond
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Dr. Strickland was the best and I will recommend him to anyone and family. Had a root canal and crown, and no pain after the numbing agent, I felt nothing. Amazing experience. He worked and informed you of everything and your options. I cant say enough.
Was this dentist friendly?
Extremely Friendly
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did you experience excessive oral pain after you left your appointment?
Kind of, it was bearable but I was in pain
Did this provider seem irritated to be working with you?
No, they were polite
Did they follow up with you after your appointment?
Yes.
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this dentist's staff friendly?
Friendly Enough
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
The staff made me feel like I was bothering them. They are rude and unfriendly. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. Not only did I not receive any sample toothbrushes or toothpaste to take home, they rushed me out the door. It seemed like they couldn't wait for me to leave. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me.
They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. They barely acknowledged me and rushed me in and out of the office. They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. All the equipment at this office seems very safe and current. Everything looks well taken care of and fairly new.
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