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Castle Dental - Locations, Crossgate Village

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Castle Dental - Locations, Crossgate Village
Castle Dental - Locations, Crossgate Village
(8 Reviews)
> Get Phone Number & Directions
2375 Murfreesboro Pike Nashville, TN 37217
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Time for routine cleaning. Was advised deep cleaning & scaling was needed. Understood the procedure needed but am unable to afford at this time. The office manager approved the regular cleaning. Prior to the regular cleaning, I was ask to sign a consent form acknowledging the condition and that the procedure would be done. I was unable to sign due to financial strains. I was denied the regular cleaning and informed the reason was due to Tennessee State Law. After speaking with my insurance carrier they stated this was a decision the establishment made but thought the dental caregivers should have given the regular cleaning to at least assist hygeine until I could do better. Very disappointed with the demanding procedure set. The visit before, I was ask to pull a wisdom tooth. This was also an issue because of previous problems with the removal of a tooth & finances. Seems caregivers should do what they can with what the patient is capable of dealing with instead of refusing covered treatment unless recommended treatment is a commitment. Very disappointed & sad about not getting the cleaning I was due.
by PBanks xxx.xxx.9.76
October 28, 2013
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Did this provider answer all of your questions?
None of my questions were answered
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
by jeff xxx.xxx.39.34
January 22, 2013
Staff was very friendly and approachable and dentist was very professional.
by Jay
January 03, 2012
This office staff changed my outlook on going to the dentist. I have put off going for years due to a bad experience with removal of wisdom tooth, but now I am not as scared...Thanks for the professionalism your office gives
by sandra
January 02, 2012
The entire staff is professional and approachable its always a pleasure to visit the Antioch office.
by Bianca C
January 02, 2012
I was very reluctant to go to the dentist due to a bad experience at a different dental office. Dr. Kirby and his assistance made me feel very calm and important. It made a big difference to me.
by AA
December 30, 2011
My, and son's, visit were very pleasant and staff was great! The only comment is that when a caller leaves a voicemail message at Castle Dental and requests a callback that this be granted rather than caller having to call a second time.

Thanks so much.
by Dianna
December 30, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 02, 2011
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Map and Directions
2375 Murfreesboro Pike, Nashville, TN 37217