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Sheats Endodontic Group - Murfreesboro

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Sheats Endodontic Group - Murfreesboro
Sheats Endodontic Group - Murfreesboro
(13 Reviews)
> Get Phone Number & Directions
1826 Ward Drive Murfreesboro, TN 37130
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Was the dental equipment clean?
Absolutely! It looked brand new
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you recommend this dentist to others?
I Already Have
by Victoria Burks xxx.xxx.173.105
March 05, 2014
Was the dental equipment clean?
Absolutely! It looked brand new
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.26.37
May 09, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Panda xxx.xxx.232.40
February 08, 2013
I had a 7 am appointment and was in serious pain. Finally getting into the chair at 9 am, for the first time in 20 years the novacane shots I got were actually painful (I thought most dentists knew how to to give painless shots now a days). I was told my tooth was broken and couldn't be saved and the referral they gave me couldn't get me in. And then they lost my insurance card, insisting they had given it back.

Not at all a pleasant experience, and very little empathy for the amount of pain I was in.
by bb xxx.xxx.48.190
August 30, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.14.22
July 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jerri xxx.xxx.180.233
May 26, 2012
While the actual dental staff was super informative, their office staff leaves much to be desired. I was referred to them by my dentist and forewarned that several people come back and have the exact same complaint.

After a two second talk with the doctor(he simply confirmed what my dentist told me), I was very unceremoniously coaxed into a small, hot room where I had to wait for 10 minutes. When the woman that runs the front desk walked in, she immediately started complaining about my insurance (even though I was recommend BY my dentist to an endodontist in my area that accepted my plan and its contingencies) and then proceeded to throw several amounts at me as soon as they saw me as a possible profit. Not a single thing was mentioned to me about what was happening, where I was being lead, amounts for co-pay, etc. Nothing. After being ushered around like cattle and had the quote of the necessary work given to me, I asked about possible payment plans and other options. This was met by an incredibly rude scoff and no extra information given regarding payment plans, medical credit applications, or any other options I may not have been aware to me offered by my insurance plan. It was obvious that this required a level of mental and physical work that the receptionist was ready to put forth. Clearly, being rude and creating an inflated sense of self was this woman's only priority.

I was warned about this place before I went and surely thought the warning was a result of someone else's prejudice. This was obviously not the case, as the incredibly rude woman at reception seemed hell-bent on proving them right. I have no doubt the proprietor of this practice did not intend for patients to have to deal with such an ugly individual, but unfortunately this is where she decided to work. Thus, I will never recommend this location to anyone.
by Kyle xxx.xxx.107.189
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.107.189
February 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.204.124
January 28, 2012
They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by dbd
October 18, 2011
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Map and Directions
1826 Ward Drive, Murfreesboro, TN 37130