Heros Fred C DDS

Heros Fred C DDS
Heros Fred C DDS 3594 Covington Pike Memphis, TN 38128
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Dr. Heros is a very kind and experienced dentist who treats our whole family from age 10 to 64. We are long time patients and we drive from another city 35 minutes out which should tell you how we feel about Dr. Heros and his staff. We feel he always does gives us options in our treatments and listens to what we have to say and how we feel which is very important because your teeth are part of your Heath and hygiene as much as cosmetic. You would be wise to choose this dentist and his staff.
Was this provider's office too cold?
No, it was fine
Was this dentist's staff friendly?
Yes, they went above and beyond
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
I dread going to see a dentist but Fred Heros and his staff made my visit a pleasant one. His staff was very friendly,professional,and informative. I found a dentist I do enjoy visiting!!!!!!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
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