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Heros Fred C DDS

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Heros Fred C DDS
Heros Fred C DDS
(11 Reviews)
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3594 Covington Pike Memphis, TN 38128
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
An excellent dentist and an excellent practice. Everyone there is competent, kind, and does their best to make dental visits as pleasant as possible. I have been going here for many years now, and a few times (with insurance problems) had questions about my bills. They explained everything to me so that I could understand, and my bill was invariably correct. Dr. Heros has changed my dental appointments from pain and terror filled nightmares (as a child, I didn't get any choice about my dentist) to mostly pleasant and comfortable experiences, with only an occasional hint of discomfort (he will stop immediately if you have pain). My blood pressure doesn't even go up anymore for a root canal. On a couple of occasions, when I've been to another dentist or oral surgeon, they've remarked what excellent work my dentist has done. Appointments are on time, the highest standards are used, and the office is always clean and bright. They even have an aquarium in the waiting room to sooth patients. It still amazes me to see children coming out smiling and waving bye-bye. As a "frequent flyer", I've spent many hours and dollars with this dentist, and if anything, they have discounted my bills a few times when they knew finances were tough for me. And yes, my dental problems are caused by genetics and my choices, not the dentist. Like some other reviewers, I still see Dr. Heros, even though I've moved and it's over 30 miles past numerous other dentists to get there. It's well worth the drive.
by Susan B. xxx.xxx.187.122
November 27, 2022
Nice place
by Marquita Hobbs xxx.xxx.198.27
July 23, 2022
Dr Heroes is a very gifted Dentist I wish that all Doctors displayed the mannerism and professionalism that he exudes the staff is very down-home and friendly because the head is so people oriented. You can really tell that they care about people and not just in for $$$ we really appreciate this dentist and his whole staff I pray that they are forever
blessed
CC Thompson



by CCT xxx.xxx.46.67
July 02, 2021
Dr. Heros is a very kind and experienced dentist who treats our whole family from age 10 to 64. We are long time patients and we drive from another city 35 minutes out which should tell you how we feel about Dr. Heros and his staff. We feel he always does gives us options in our treatments and listens to what we have to say and how we feel which is very important because your teeth are part of your Heath and hygiene as much as cosmetic. You would be wise to choose this dentist and his staff.
by Carol McDaniel xxx.xxx.126.232
August 10, 2015
Was this provider's office too cold?
No, it was fine
Was this dentist's staff friendly?
Yes, they went above and beyond
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by TNHillbilly xxx.xxx.148.77
December 13, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 02, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 04, 2011
I dread going to see a dentist but Fred Heros and his staff made my visit a pleasant one. His staff was very friendly,professional,and informative. I found a dentist I do enjoy visiting!!!!!!
by Orlando M, Green
September 27, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 11, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Meredith
July 21, 2011
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Map and Directions
3594 Covington Pike, Memphis, TN 38128