Sexton Dental Clinic

Sexton Dental Clinic
Sexton Dental Clinic 901 Medical Circle Myrtle Beach, SC 29572
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Consumer Feedback

(59 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Absolutely terrible service. Appointments mean nothing at Sexton's. I made an appointment to see the dentist. Only to arrive and be told that the dentist wouldn't be taking any more patients for the d ay despite my appointment. So I made an appointment for the next week. Only to get there and have to wait 2 hours before I was called in despite having an appointment. Then I was told the dentist was not able to perform the task. The excuse being only the dentist from the prior week was able to do this . Terrible, Terrible service, don't waste your time. They treat people terribly.
Have been going for 26 years, Coming down this spring for new set dentures, Thanks
Excellent
My husband when to this place for dentures
When we paid they had him sign that you can't have money back for any reason
now we see the reason for this
We look at the BBB site people hav e the same experience we did. And because they sign this BBB couldn't help none I read were resolved.
My husbands set didn't fit and the people are rude and try to tell you that is how they are supposed to be even when my husband has had dentures for years
They say they won't fit the same,
With a New mold I feel they should fit better
I'm told now they have dentures pre-made and heat them and press in your mold
They tried to make a second upper for him
bottoms are not great
And move, the tops first had a large space in his mouth between pallet and dentures
Second uppers he couldn't put in because the uppers are to long and gaged him.He was told to keep them in and get used to them. He told them and showed them that he can't because they gag him. He was told that's the way it is , or do you just want us to through them away. He took them home and tried several times to to put them in , he can't because they gag him.
The Florence office said its like a old shoe you will not get a good fit like the old ones
He expected a better fit paying for the best set they sold.You would expect them to fit well because of a fresh impression . The best answer they could give was O-well.
And not a worthless set that we feel we were taken for we paid $480.00
I had x rays done they cut into my mouth and the girl said this was her first time with this machine.




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Was this dentist's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this dentist allow you to regularly rinse your mouth during your procedure?
Once or twice, but not enough
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was the waiting area spacious?
Yes
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