Smile Solution's LLC

Smile Solution's LLC
Smile Solution's LLC 1361 East Boot Road West Chester, PA 19380
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you experience unnecessary pain during your visit?
No
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.13.21
March 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.70.122
June 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.129.22
May 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.38.149
May 02, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
October 26, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous
June 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office too cold?
No, it was fine
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 12, 2011
Were you able to watch TV during your dental procedure?
Not at all. I was extremely bored the entire time
by Anonymous
April 21, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They always take that extra step to make me feel special. I always enjoy my appointments here. It was easy to get the appointment time that worked for my schedule.
by Lesswg
April 21, 2011
I write this after just being on the phone with Jennifer, one of the rudest office managers I've spoken with. On Friday morning, I called to see if they were taking new patients, but I got Jennifer's voice mail. This morning (right at the beginning of office hours), I called back... not identifying myself on their answering machine. I said, "I guess you don't want my business". Within a minute, she responded. I was on another call by then, and had to let it go to my voicemail. She said the phone company was at the office YESTERDAY so she couldn't call me back. I then decided to reach her again, and upon finally typing in numbers to get to a live voice, she answered. I identified myself, and explained that regardless of the phone problems, she could have called on Friday: to which she let me know that she is only in the office until noon on Fridays. I replied that it showed they didn't want my business since they don't return phone calls on Friday afternoon, at which time, she hung up on me.
I thought others should know about this. If I could have reached the doctor directly, I would have, but his voicemail rolls over into... Jennifers.

by scotto8771
October 21, 2008
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