Sugar Martin S Dr DDS

Sugar Martin S Dr DDS
Sugar Martin S Dr DDS 25 Old Farm Ln Shrewsbury, PA 17361
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
by Anonymous xxx.xxx.254.95
July 18, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 14, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Would you recommend this provider to others?
I Already Have
by Anonymous
July 22, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was the dental equipment clean?
Absolutely! It looked brand new
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
by Anonymous
July 07, 2011
Would you recommend this provider to others?
I Already Have
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too cold?
No, it was fine
by Anonymous
July 06, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider prominently display their diplomas or business license?
Yes
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
by Anonymous
May 31, 2011
Was the waiting area spacious?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 12, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Were you able to relax during your appointment?
Yes
by Anonymous
March 10, 2011
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed.
by Alison
March 03, 2011
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