Smile Design Associates PC

Smile Design Associates PC
Smile Design Associates PC 165 Dowlin Forge Road Exton, PA 19341
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
The staff is outgoing, attentive and trained well in current techniques and practices. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. Dr. Mackey, a professional through and through, makes it a point to remember patients. It sometimes surprises me what's remembered from the last time we spoke. The office is always clean, there are games and entertainment for the kids and current magazines for the adults, the bathroom is readily available, the location is convenient, and there is abundant nearby parking. 5 stars!!
by OneHappyCustomer xxx.xxx.76.212
April 19, 2012
Does this dentist use current and safe equipment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 17, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
August 18, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 09, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this dentist give you your invoice promptly?
Not really, it took a long time
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 13, 2011
Great dentist with a great support staff.
by Stephanie Greer
June 09, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. I will absolutely return. I have always had excellent experiences there.. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They always make an extra effort to be polite, courteous, and very professional.
by SJH
June 08, 2011
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