Keystone Dental Care

Keystone Dental Care
Keystone Dental Care 767 5th Avenue Chambersburg, PA 17201
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr Erin Murphy is the best!!! After months of dental care,4 days before my next scheduled appointment I had excruciating pain radiating from a tooth that had been recently filled. She explained due to its severe decay, the tooth might abscess.Hopefully not. I called Keystone Dental and explained my pain and within hours Dr Murphy called in a prescription for a pain reliever and antibiotic. That is great patient care and I cannot thank her enough for being such a dedicated dentist and an even better human being.I applaud this dental practice.
by Anna Marie Erkson xxx.xxx.30.31
June 08, 2017
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Do you feel like this provider's office is well staffed?
Definitely
Did you leave the office feeling satisfied with your visit?
Yes
Were the staff members able to answer your questions?
Definitely
by Shelby xxx.xxx.5.27
May 19, 2014
Are you confident that this provider will continue working with you until a solution is reached?
No
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.1.238
February 08, 2014
Did this provider use excessive foul language?
No
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.192.52
January 27, 2014
Does this dentist use current and safe equipment?
Yes
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this dentist pressure you to get any unnessary dental procedures?
Yes, they were very pushy
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.20.161
June 03, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.119.50
December 13, 2012
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's staff friendly?
Yes, they went above and beyond
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.85.174
November 19, 2012
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.122.185
October 24, 2012
Was this provider's office clean?
It was satisfactory
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider remember you by name?
No, and they don't make an effort to even try
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.91.187
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Karen xxx.xxx.125.89
September 06, 2012
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