K & C Denture Centers Inc

K & C Denture Centers Inc
K & C Denture Centers Inc 1201 East Pleasant Valley Boulevard Altoona, PA 16602
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They were nice until I was dissatisfied. The nice folks turned ugly. Do not sign the papers until you are 100# sure or you won't get anyplace afterwards. Before I signed I insisted my upper teeth be more visible. I was told they were fine I looked fine. After I received them I asked for a liner to make them more visible. The manager was rude and said I looked too toothy and he wont change them. I wanted to look how I did all my life. The technician raised his voice and said I would have to pay for a liner. All I was told over and over was I signed the papers so nothing they can do.
by Marie xxx.xxx.250.148
January 10, 2023
I called into get an appointment with the young lady in the Dubois office. The lady I spoke to on the phone ( Shauna) was very very rude. Instead of saying that the young lady is no longer with the company that she could schedule me with someone else. She stated that the young lady was terminated and no longer with the company. I will not come back to K&C because the young lady they got rid of was a very kind outgoing person and she always made sure that all my concerns was taken care of and very friendly.
by Jessica xxx.xxx.167.227
December 21, 2021
I've been going the Altoona Office. I absolutely love the staff and the Oral Surgeon that pull 17 or 18 teeth out of my mouth. They kept me comfortable, as much as possible, through the entire process. I had my teeth pulled on Wednesday March 24. The awesome Dental Tech put my temps in for me, put lots of gauze in my mouth and gave me instructions and an appt for the end of April.

I've since found out that when you have the number of extractions that I had in one sitting, a follow up should be made for the next day.
My temps are horrible. I can't wear them. They severely hurt when I put them in, not only where my teeth were pulled but down deep on the back sides. If I leave them in for just a few minutes, the area around my jaw bone in the gets the beginning of a cut, on both sides, and starts to swell. I found out that I should have been given a soft lining for inside my temps.. It doesn't seem to matter how swollen my gum are or aren't, the temp dentures I was given was not made for my mouth. They're larger than my mouth and extremely heavy.
I called on Friday, the woman said she could give me an appointment because their internet was out. So, I gave her my name and number and she said someone would call me back once the internet was back. I've tried calling every K & C number that I have, however there no way to leave a message to talk to an Oral Surgeon or a Denture Professional. I'm very upset. Those temps are more like torcher devices. I know it can all be corrected, I hope, however nothing can be done til I get to the office.
by Ginger xxx.xxx.128.102
March 28, 2021
We did not visit the K n C Dentures in Altoona. We visited the one in Lamar. My mom went there for dentures. She always told me how rude the receptionist was to her. After a series of visits she finally requested her money back. We went there today 10/27/2016 around 11:40a.m. to get her refund check. My mom and I told the receptionist we were there to pick up my mom's check. She handed my mom the check. I requested a receipt saying we returned the dentures. Receptionist said what more do you people want! We don't do that here! I said can't you write a receipt out? NO WE DON'T DO THAT HERE!!! I told receptionist that's no way to run a business. She replied again what more do you people want! You mom has been here several times to have her dentures fixed. I looked at her and said and that didn't happen. I would never recommend this place to anyone!! Did not get her name but she has long blonde hair, glasses, 30ish if that. I felt the receptionist was very rude and her actions were uncalled for. My mom is 84 years old and should not be treated that way.
by Deb xxx.xxx.100.158
October 27, 2016
was not happy before because of the way I was treated
by naomi mccloskey xxx.xxx.121.135
May 19, 2016
super great
by Lynn Kline xxx.xxx.244.16
March 14, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely!
Did you leave the office feeling satisfied with your visit?
Yes
Was the provider's staff welcoming to you?
Yes
by Cherie DelGrosso xxx.xxx.179.52
May 19, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.168.202
December 10, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by Jean xxx.xxx.110.2
June 21, 2013
Was this dentist's staff friendly?
Yes
Was this provider late to your appointments?
No, they were on time
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did your teeth cleaning feel rushed?
No
by freda xxx.xxx.112.7
March 26, 2013
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