Dental Choice Lebanon

Dental Choice Lebanon
Dental Choice Lebanon 165 South Main Street Lebanon, OR 97355
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Consumer Feedback

(14 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
FIRST OFF I CAN'T BE SEEN TIL FEBRUARY 10TH, 2015 AND IT'S NOVEMBER 26TH 2014 WHAT THE HECK!! I NEED DENTAL CARE NOW I THINK THEY TAKE BREAK FROM NOW AND THEN WTF REALLY I THINK IT'S A SCAM AT THAT PRACTICE AND THEY AREN'T GREAT DENTIST ANYHOW.
by AMBER xxx.xxx.124.85
November 27, 2014
I will NEVER go back to this dentist! It started out with me complaining of wisdom teeth pain. So they were talking to me about getting them extracted and how with the insurance I had, I needed to be in a lot of pain. I told them yes this is accurate I am in a lot of pain. I also explained to them that I did not feel comfortable getting my teeth pulled unless I was knocked out. So some time went by and they tell me I am able to go through with the extraction. I arrived at their office to learn that I would not be knocked out nor are they able to use any gas at all, just numbing me. I told them this is not what I agreed to but I will give it a try. The Dentist numbs me up and proceeds to extract my teeth. He is getting mad at me and telling me I am not relaxing and I am making it impossible for him. After he shatters one tooth HE ends the procedure. I told him I am sorry I just cannot open my mouth as far as you are asking me to due to great pain in my jaw. He instantly disagreed with me and told me no it is because you are not relaxing, you have too much anxiety and I will send you somewhere else. So I left with a broken tooth, spitting up blood and tooth for the rest of the day. I was in great pain for weeks. Then, to my surprise I learn that this procedure was DENIED by my insurance! Because the dentist who did my exams wrote down in my file that I was very minimum pain in my wisdom teeth. So now, I cannot continue with the procedure he started. I am so mad and upset. Eating is painful still 6 months later. That dentist should not be in practice and the office should get in trouble for LYING! I was also told by my sister that a dentist here got incredibly frustrated with my 10 yr old nephew and he pulled the wrong tooth and blamed my nephew for not cooperating. Gesh!
by Tiffany xxx.xxx.80.79
November 08, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did your gums bleed excessively after your appointment?
Yes, they should have been more gentle
Does this dentist use current and safe equipment?
Fairly current
Was this provider's office clean?
It was satisfactory
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.72.230
July 30, 2013
Are you going to visit this provider again?
Sure
Was this provider's office too loud?
No, it wasn't too loud
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this dentist's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.160.177
May 31, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by lucia xxx.xxx.166.238
November 28, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.217.245
September 04, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. The staff does not return calls and parents are unable to go into the back with their child which makes me uneasy since they are under the age of 11. Not many choices for dental that accepts my insurance so it feels like they just push people through since they do not know the names of their patients.
by Frustrated in Lebanon xxx.xxx.170.62
August 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.81.49
June 15, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by unhappy xxx.xxx.120.243
May 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jannie xxx.xxx.56.242
May 02, 2012
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