Unruh Mark D Orthodontist

Unruh Mark D Orthodontist
Unruh Mark D Orthodontist 425 South Madison Boulevard Bartlesville, OK 74006
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I was so happy to have my braces with Dr. Unruh. It was so well worth the time and money. I'm always impressed with the patience that Dr. Unruh has to answer my questions completely. All my questions were answered, and I feel a lot more confident about the future. They made sure every question I had was answered, and I felt very confident leaving my orthodontic needs in their care. His staff is wonderfully and very welcoming. They are so fun but still professional, and made the whole experience that much more comfortable. I would recommend Dr. Unruh to all my friends and family that are in need of orthodontic treatment.
by Caitlin xxx.xxx.3.147
March 30, 2014
I saw Dr. Unruh over a year ago for my orthodontic needs. I had a very unique case and was very worried that this problem would not be able to be corrected. However, to my delight Dr. Unruh was able to give me the perfect smile I have always wanted. His staff was always pleasent and always willing to take the time to answer all of my questions. The facility was very clean and I could tell it is well taken care of. I would highly recommend Dr. Unruh to anyone looking for an Orthodontist who cares about his patients and the outcome of treatment.
by Sarah xxx.xxx.86.34
October 15, 2013
When Dr. Unruh purchased his practice from Dr. Welch I was a patient. I was on my second set of braces with Dr. Welch due to an ill fitting retainer. Dr Welch was very helpful and started to correct my alignment. He gave me a discount on my services since I was a recent patient and he remembered the problems we had with my retainer fittings.

Dr. Welch introduced me to Dr. Unruh who was very pleasant that visit. I saw Dr Welch two more times during the transition. The first chance Dr. Unruh had he removed my braces and cemented on a retainer (bending it to match my crooked teeth. No top retainer was provided unless I agreed to pay an additional amount for it. He stated I was Dr. Welch's "special project" (charity case) not his.

It has been many years since this happened, but I just finished my invisalign with a fantastic orthodontist in Overland Park where I currently live. It brought up my feelings of disgust with Dr. Unruh and his poor treatment when I was fitted with my final retainers. Had he not been focused on making as much money as he could, I would not have required additional treatment.

Hopefully his treatment of patients has changed since he has become more established in his practice.......my experience is old, but the feelings remain.
by Kristi xxx.xxx.229.75
October 10, 2013
Took my son in to this orthodontist per the dentists instructions because he had a odd tooth turned sideways in the front of his mouth. They said that it was too early to do anything about it and to come back in 6 months so they could check it again. They suggested a type of treatment. Came back 6 months later, same answer, went back another 6 months later and they asked me what we expected them to do to fix the tooth. Was very disappointed in wasting two years of time while my son was being teased at school. So we went some place else, and they fixed everything in 18 months. He now has a beautiful smile, but I worry about the verbal trauma he received during his elementary years while we wasted a year and a half of precious time.
by Anonymous xxx.xxx.104.12
May 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by kim xxx.xxx.246.142
August 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Mary xxx.xxx.246.70
May 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.46.179
April 25, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 20, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
July 20, 2011
Does this orthodontist offer flexible financing options?
Yes, they had flexible financing options
by Anonymous
June 27, 2011
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