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My Dentist

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Great Plains Family Dentistry of Enid

Enid, OK

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Great Plains Family Dentistry of Enid

Enid, OK

Erin Roberts, D.D.S.

Enid, OK
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My Dentist
My Dentist
(15 Reviews)
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4125 West Owen K Garriott Road Enid, OK 73703
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Was the Dentist able to take and develop x-rays in their office?
Yes
Does this Dentist answer your questions so you fully understand?
Mostly
Would you recommend this provider to others?
No
Was this provider friendly?
Friendly Enough
Did the Dentist's staff seem friendly and welcoming to you?
Somewhat
by Anonymous xxx.xxx.200.38
March 29, 2014
Did this dentist give you your invoice promptly?
Not really, it took a long time
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous xxx.xxx.155.164
January 13, 2014
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous xxx.xxx.251.243
January 11, 2014
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by pleased customer xxx.xxx.43.50
August 28, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Happy patient xxx.xxx.38.111
March 09, 2013
I went into My Dentist for a routine cleaning and check up. I was seen by three different women, each of which did not introduce themselves and did not explain what they were doing to my teeth. After causing a lot of pain to my gums she told me I needed a laser treatment that would collectively cost over $600. I left feeling used and in pain. I went into another dentist to get a second opinion and he told me all I needed was another cleaning and a prescribed mouth rinse. The second dentist could not believe I had my teeth cleaned a couple months previously because of all the hardened calcified deposits My Dentist had left behind. I will never return to another My Dentist after being treated so poorly.
by Courtney Kearns xxx.xxx.203.221
February 12, 2013
I have been a patient of My Dentist in Enid, Okla for several year and through insurance an out of pocket spent hundred or even thousands of dollars for dental care. I recently had a tooth extraction and was also scheduled for a follow up and polishing from a previous care plan. Due to the extraction I was unable to proceed with the follow up. The Dental Hygenist looked in my mouth after putting me in another room and determined we would Waite. Mind you, I paid for the follow up of $45.00 this same day and since then was sent an insurance balance of $68.00. My Dentist called me Yesterday to confirm the follow up appointment for tomorrow which I was unable to make because of job commitments. I asked the receptionist about the bill and what was the plan to offset the $68.00 with the $45.00 payment made with services not rendered. She asked the Hygenist and was told she "looked" in my mouth therefore that qualified as treatment and there would not be a $45.00 adjustment. I told the receptionist I would find a different dental provider because of this. Now that was an expensive "look" in my mouth and would like to have a dollar for every patient they have taken advantage of with this. Unacceptable practice and will never use My Dentist again nor will I recommend them. By the way the Hygenist I have been associated with was the roughest with her injections and one time stabbed my lip which I never said anything about. How much was the stab worth? I can guarantee to me was a hell of a lot more than $45.00
by Robert xxx.xxx.156.25
February 07, 2013
I had a terrible experience! could not get numbed, but they continued to drill on my teeth. I told them repeatedly that I could feel what they were doing & the assistant insisted that it was the vibrations from the drill that i was feeling--NO!
by Unsatisfied xxx.xxx.230.190
April 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.194.245
April 09, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Enid customer xxx.xxx.207.209
April 06, 2012
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Map and Directions
4125 West Owen K Garriott Road, Enid, OK 73703