Cosman Glen DDS

Cosman Glen DDS
Cosman Glen DDS 3044 Amboy Road Staten Island, NY 10306
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Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
So disappointed in Rosealea and the entire staff. Rude! Liar! Make up stories to cover their own mistakes and misinformation. They are disgraceful!
by Tammy xxx.xxx.241.42
May 16, 2015
Was the waiting area spacious?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider have reasonable prices?
Yes
by irritated xxx.xxx.18.228
December 31, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.96.44
October 23, 2013
This office is a zoo. The receptionist and billing are the
Most rude people I have even met in a professional setting. The woman Eileen who is in charge of billing is a complete airhead and knows
Nothing about your insurance. To be on the safe side know what your covered for before you go there. The office people speak very nasty to clients on the phone and in person . The dentist is fairly good. Nothing spectacular . The hygienist are by far the shine of this office . They are very nice and do a wonderful cleaning . Because of the incompetence of the billing staff i would not recommend this office to anyone. No one should be talked to and treated that way. You will be charged even though your covered. So beware
by John doe xxx.xxx.196.80
October 16, 2013
Was this provider's staff friendly?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous xxx.xxx.225.241
January 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.207.170
August 28, 2012
've been a patient at this dental clinic since it was under Dr Alan Lee over a decade ago. Dr Lee was always attentive and spends a lot of time looking at my teeth. He's support staff and office staff always know me, gave personalized attention, and did work with absolute accuracy.

But that was BEFORE he retired.

Now the place is run like a zoo with appointments crammed in one after another. Dr Cosman never spends more than 30 seconds poking around my mouth after his dental hygienist does a cleaning. Dr Cosman did a crown for me once. The temporary crown he made had sharp edges and kept on cutting into my gums. He just didn't dremel out the sharp edges. I'm glad it fell out the next day. They got mad at me when I went back in two weeks later for the permanent crown because I didn't get the temporary recemented right away. Why would I want the crappy temporary crown back in. The permanent crown was installed when it came in. And guess what, it also feel out in two days. When I went to get the permanent crown recemented, I was billed for it! It was his crappy cement work that caused it to fall out in the first place. Aside from questionable quality of work, his office staff always screwed up something causing me to go back multiple times with paperwork and billing issues. Appointment takers also screwed up. Oncey they gave me appointment for cleaning and recementing once. And guess what, they gave me the cement work first THEN the cleaning. They only realiized it when I went in. Making me come back just for cleaning. I have had it with this place. And it's time to get a new dentist. I will miss their dental hygienists however because they are nice and do good cleanings.
by anonymous
December 12, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Did this provider answer all of your questions?
Some were answered
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
October 12, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 27, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
September 01, 2011
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