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James S. Paschal, DDS

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James S. Paschal, DDS
West Reno Dental
(3 Reviews)
> Get Phone Number & Directions
9680 S McCarran Blvd Reno, NV 89523
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.10.10
October 30, 2013
All in all I am very disappointed with this business. In addition to cleanings I have had two root canals and purchased two crowns from them.

The first root canal got infected after the crown was installed. Dr. Pascal drilled through the crown to clean out the infection which worked, but an unsightly crown remained that eventually broke. They refused to replace the crown so I will be purchasing a new crown from a competitor in town.

The second crown I purchased from them did not fit when they installed it. Dr. pascal ground off most of the porcelain from the top of it which made for an unsightly metallic looking tooth. A couple years later the crown became loose and fell off. I was only slightly upset with this until they hit me with a $95 bill to re-cement it. They did not provide a sufficient answer as to why they did not warranty their work.

Lastly, during almost every visit they attempted to sell me unnecessary procedures and products.

It is my recommendation that West Reno Dental focus more on customer satisfaction. In the mean time I would not advise anyone to give them business as there are more skilled dentists in town that pride themselves on customer satisfaction.
by David xxx.xxx.31.20
November 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Jerry xxx.xxx.190.29
August 08, 2012
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Map and Directions
9680 S McCarran Blvd, Reno, NV 89523