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Collins Dentistry For Children

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Collins Dentistry For Children
Collins Dentistry For Children
(5 Reviews)
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100 Bridge Street Pelham, NH 03076
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They have grown too much and feel very impersonal now. 7 years ago, the doctor would talk to you about your child at the end of the visit. Now I never see her, only one of the many higienists. They can never seem to remember my name when I first arrive and always forget it throughout my appointment. I just hope my insurance is billed properly. After paying at the office my portion of the bill, I always get a another bill in the mail and not a small one. I don't get why they could never get the payment right.
by Patient xxx.xxx.137.145
May 09, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Me xxx.xxx.83.125
July 02, 2012
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 30, 2011
I am switching to Lowell Dentistry after to many carelessly missed things. Other Moms have had similar stories as well. I think they have too many hygienists, not enough Dentist overview and it's like the fast food drive thru for dentistry. :(
by Dracut Mom
March 22, 2011
I am finding another dentist for my children. I was told to be at the office 20 minutes prior to my appointment since my children were new patients. When we arrived, the door was locked and no one was answering the phones. My two children and I sat in the area outside the office for over 20 minutes prior to checking the door again. This time it was unlocked. However, when we went into the office there was no one at the front desk. 10 minutes after the first appointment was to begin, the receptionist and dental assistant walked in the door, returning from their lunch break. Nothing was said to me about sorry for the inconvenience of being late or anything. I was given a bunch of paperwork to fill out while my daughter was taken back for her exam. In the meantime, my 2 year old had dirtied his diaper. When I asked where I could change him, I was told where the restroom was located. Upon entering the restroom, there is no changing table or room to change a dirty diaper...yet this is an office that is supposed to cater to children??? When my daughter was finished with her exam, I was taken back with my son. The exam was super quick and not nearly as thorough as I have seen other dentists do. Once my son's exam was completed, I asked about how my daughter's exam went. All the Dr. said was "fine." I felt like I was pulling teeth trying to get more information from him. By this time, I was already extremely upset. When I went back to the reception area to schedule further appointments, I was told the office is closed the week of Spring Break, closed for a week in August and closed on all holidays. Needless to say, I will be cancelling the appointments I made and finding another dentist to treat both my children.
by Miz
March 02, 2011
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Map and Directions
100 Bridge Street, Pelham, NH 03076