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Denture World

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Denture World
Denture World
(9 Reviews)
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331 Indian Trail Road South Indian Trail, NC 28079
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Do NOT RECOMMEND this office or dentist at ALL! Having to continually follow up with our insurance over being over charged "out of net work fees" when they were indeed in net work. After many months of continuous staff changes and them losing our paperwork and no one knowing what is going on but STILL demanding payments, I am turning it over to the insurance company to investigate the fraudulent charges. They misquote amount out of pocket and then charge more after work is complete. Very rude, very hard to work with. Talks down to patients. Overall not someone I would trust with myself, family, or friends!
by Anonymous xxx.xxx.5.188
January 30, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Stacey xxx.xxx.181.26
November 16, 2012
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous xxx.xxx.43.115
October 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.248.94
March 15, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
November 08, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
August 25, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
by CNagle
May 02, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have reasonable prices?
Absolutely!
by Anonymous
April 13, 2011
The best Dentist & staff!
by cadi
January 17, 2011
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Map and Directions
331 Indian Trail Road South, Indian Trail, NC 28079