Dimock & Weinberg DDS PA

Dimock & Weinberg DDS PA
Dimock & Weinberg DDS PA 3505 Converse Drive Wilmington, NC 28403
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Very nice location, staff very pleasant
by Mother xxx.xxx.230.126
March 06, 2015
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.191.2
January 13, 2014
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. they were so great with my kids even my at the time 1 year old who did not want to sit still they have a very welcoming atmosphere for children i reccomend them to everyone!
by ashley i xxx.xxx.193.158
April 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Faith xxx.xxx.92.121
February 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by David M xxx.xxx.226.236
February 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.191.2
February 16, 2012
Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about.
by mackenzieR
December 29, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem irritated to be working with you?
No, they were polite
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
by Anonymous
December 29, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 21, 2011
I do realize that it is much better to be early than late. However, when you work 50+ hours a week, and have small children it makes it difficult to be punctual all the time. Dr. Weinberg is wonderful, but the staff upfront is a joke! I was treated rudely when I brought my son in 15 minutes late for his appointment (even though I apologized several times), and my husband was treated even more horribly today when he was 10 minutes late for my son's appointment. Not to mention that he had my 1 year old with him, which makes them even more uncompassionate. I understand that it can throw the rest of the day off when a patient is late, but it's totally inexcusable for the way they acted. My husband said another patient came in and one of them said, "Oh wow...your on time!" in an overly sarcastic tone. They made my husband and 2 little boys wait over an hour before they finally left. My husband said they made him feel like he was being punished for being 10 minutes late. Since Dr. Weinberg is so nice, I am shocked that he would have staff of this caliber working for him. We will never return and I would not recommend this office to anyone, unless you like being treated with no respect.
by Disappointed
August 30, 2011
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