Pine Lawn Dental Group

Pine Lawn Dental Group
Pine Lawn Dental Group 3721 Jennings Station Road Saint Louis, MO 63121
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 08, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They are always prepared for my appointment and remember everything about me. I was given a polite greeting when I walked in. It was nice to be acknowledged. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by leslie
July 28, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 11, 2011
They were able and willing to answer every question I had. I definitely felt informed. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was confident that they were using the latest treatment methods. The dentist was friendly and accommodating. I felt very welcome and comfortable the whole time.
by sharon
June 23, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Would you refer this provider to a family or friend?
Yes
by Anonymous
May 31, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
May 31, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 31, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 25, 2011
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Were the waiting room chairs comfortable at this dentist's office?
They were average
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 18, 2011
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Was the dental equipment clean?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 13, 2011
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