Barbara Hemenway, MD

Barbara Hemenway, MD
Northland Family Physicians 1000 E 1st St Ste 108 Duluth, MN 55805
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.186.249
December 05, 2012
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this family doctor friendly?
Not Really
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this family doctor answer all of your questions?
Some were answered
by Anonymous xxx.xxx.215.17
November 11, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Are you going to visit this provider again?
Without a doubt!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.30.162
October 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Tamara Hergert xxx.xxx.163.236
June 27, 2012
Their office equipment seems fairly current. I was comfortable with it. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They answered most of my questions but I could have used more information.
by Anonymous
January 02, 2012
Was this family doctor friendly?
Yes
by Anonymous
October 05, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
June 21, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider give unbiased advice?
Yes
by Anonymous
April 06, 2011
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