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Vasu Garlapaty, MD

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Vasu Garlapaty, MD
Southgate Ear Nose & Throat
(15 Reviews)
> Get Phone Number & Directions
14500 NORTHLINE RD SOUTHGATE, MI 48195
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Do you feel like this provider's office is well staffed?
Definitely
by Sharon Meggison xxx.xxx.244.184
May 23, 2014
Was this doctor's staff friendly?
Friendly Enough
Would you recommend this doctor to others?
Absolutely Not
Does this doctor use current and safe equipment?
Fairly current
Does this provider answer the phone in a reasonable time when you call?
No
Does the provider's staff maintain a professional appearance?
Not really
by Anonymous xxx.xxx.97.195
April 03, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I felt amazing after I left
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.144.223
April 15, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.125.44
November 07, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.92.38
November 07, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.128.11
October 18, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.80.114
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Melody Baughman xxx.xxx.190.141
May 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.198.190
March 25, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Jami
February 15, 2012
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Map and Directions
14500 NORTHLINE RD, SOUTHGATE, MI 48195