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Michael Galvin, MD

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Michael Galvin, MD
Port City Pediatrics
(23 Reviews)
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3535 Park St Ste 101 Muskegon, MI 49444
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 20, 2011
Does this provider remember you by name?
Sometimes, but not always
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
June 27, 2011
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
June 08, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
by Anonymous
May 27, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
May 04, 2011
Did this provider have reasonable prices?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
May 02, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by Anonymous
April 21, 2011
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the waiting room chairs comfortable at this pediatrician's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
April 18, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 14, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
by Anonymous
April 08, 2011
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Map and Directions
3535 Park St Ste 101, Muskegon, MI 49444