Michael Galvin, MD

Michael Galvin, MD
Port City Pediatrics 3535 Park St Ste 101 Muskegon, MI 49444
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I have been taking my 3 kids to this office for 6 years and up until today i have never had any issues. I highly recommend dr nickels(not sure if that is spelled correct) other than that they were so rude to me today and made me feel like a complete inconvenience. It was horrible. I will never go back there
by nottelling xxx.xxx.216.100
December 03, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Lisa Martin xxx.xxx.101.107
November 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.85.161
August 28, 2012
I would not reccomend this office. The doctor we were given is only a part time doctor there. She has been rude to my wife and i for three years. I tried twice to switch to a different doctor within the office and was not allowed to. They even told me my son would have to go to the same doctor when he was born. We finally after three years left this office. The nursing staff was wonderful every time. Dr Fox though is the worst doctor i ever dealt with. She does not do good with my daughter and has no manor when talking to adults in the room. The office manager is un willing to try and resolve our issues after talking to her two different times. I hate to leave this office and not all of the doctors are this way. Personally would reccomend two that we dealt with over the three year period but i wont take my daughter to a doctor who treats my wife and i poorly and does a poor job with her. Choose wisely before you commit because this office will not let you change and will let you leave and loose your business first.
by Joe xxx.xxx.68.89
June 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.74.206
April 25, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
January 04, 2012
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
December 12, 2011
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
August 16, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
by Anonymous
August 16, 2011
They were very polite and helpful and made sure that I had everything I needed. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Everyone in my community knows that they are the absolute best in the field. It was easy to get the appointment time that worked for my schedule.
by becky hunt
July 25, 2011
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