Hill & Reeves DDS

Hill & Reeves DDS
Hill & Reeves DDS 3800 Woodward Avenue Detroit, MI 48201
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
These 2 are the worst dentists I have seen. May be they should rename their business as "Crook and Thief". Once I had a broken molar and they did not give me an appointment for 2 weeks saying both of them has gone on vacation. I should have changed my dentist at that point, but thought these are the best around (they were my 1st dentists in Detroit). Then they did a really expensive root canal but the teeth kept giving me pain every morning. After complaining several time, they sent me to their "Golf Buddy" endodontist which gave me an estimate of twice the cost of the original root canal and said even then he cannot guarantee the pain would go away. Finally I had enough and change the dentist and she recommended pulling it if it gives that much pain. That is what I did and after 4 years now has an implant (done in Sri Lanka) which only costed same as a root canal in the USA. Also I have changed dentists twice now (because I moved) and both of the last dentists gave appointments within hours of notice, on weekends, had backups when they go on vacation etc... People please find such a dentist if you are reading this and not these 2 crooks.
by c gu xxx.xxx.9.250
July 13, 2018
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Did you feel that your waiting time was acceptable?
Mostly
Are you going to visit this provider again?
Probably not
by Anonymous xxx.xxx.15.138
June 25, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Did your mouth feel clean after your appointment?
Yes
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.7.186
June 11, 2014
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Yes
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Great
Was the Dentist able to take and develop x-rays in their office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.166.160
April 12, 2014
Dr. Reeves and his staff always go above and beyond to help me with anything I or my family needs. We have been patients with themf or well over a decade. We know that we can always count on them.

They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. They were very sympathetic to my situation, and made me feel well cared for.
by LD xxx.xxx.1.210
August 07, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.171.118
July 03, 2013
The staff are caring, and the dentist seemed as if he really cared about my teeth. I didn't feel as if I was another number. He gave me choices, and told me what he thought was best for my situation. They have great hours, I can come in after work or on a Saturday. They always made sure that I wasn't in any pain.
by Anonymous xxx.xxx.170.199
May 01, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Would you recommend this dentist to others?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by Anonymous xxx.xxx.64.255
January 13, 2013
Does this provider remember you by name?
Sometimes, but not always
Was this dentist friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider have helpful information available online?
No, just a basic listings page
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by Anonymous xxx.xxx.85.101
December 31, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
by Anonymous xxx.xxx.166.160
December 31, 2012
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