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Marshall Sack, DO

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Marshall Sack, DO
Family Care Physicians
(9 Reviews)
> Get Phone Number & Directions
39595 W 10 Mile Rd Ste 105 Novi, MI 48375
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
Value
5 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous xxx.xxx.207.101
August 28, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 16, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 14, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
November 18, 2011
Would you refer this provider to a family or friend?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 02, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I've already told my friends and family about the fantastic experience I had there.
by Nancy
June 09, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have helpful information available online?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
April 22, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
April 05, 2011
Visiting Dr. Sack, you have to anticipate a long wait. Although this is an inconvinience, Dr. Sack's care and focused attention on his patients far outweights the wait. Try to schedule an appointment first thing in the morning.
by ERM
February 25, 2011
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Map and Directions
39595 W 10 Mile Rd Ste 105, Novi, MI 48375