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John O'Neill, MD

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John O'Neill, MD
Keenan Malladi & O'Neil
(9 Reviews)
> Get Phone Number & Directions
75 Springfield Rd Westfield, MA 01085
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this ENT otolaryngologist's staff friendly?
Yes
by Anonymous xxx.xxx.227.64
November 07, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider late to your appointments?
No, they were on time
Does this provider give unbiased advice?
Yes
Would you refer this provider to a family or friend?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.171.226
October 22, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.141.166
June 26, 2013
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.122.252
May 24, 2013
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Would you refer this provider to a family or friend?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
by Anonymous xxx.xxx.242.14
May 21, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you going to visit this provider again?
Without a doubt!
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.32.254
May 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Jim B. xxx.xxx.162.215
July 04, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 07, 2011
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 16, 2011
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Map and Directions
75 Springfield Rd, Westfield, MA 01085