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Milford-Franklin Eye Ctr

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Milford-Franklin Eye Ctr
Milford-Franklin Eye Ctr
(6 Reviews)
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391 E Central St Franklin, MA 02038
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
My records were transferred from Dr Gushard who retired to Milford Franklin Eye Center so I went to their office and was told I had gloucoma but they could not compare my new test to my last test from Dr Gushard because they lost the records. I went through many tests only to find out that miraculously they found my records and I did not have gloucoma. Nothing had changed from Dr Gushard,s previous test. Waste of money,
Although insurance did pay.
Now I want to go to a different eye doctor and they said they have to charge me $25.00 to get my records. Unbelievably!
The wait times were horrific and the waiting room disgusting. Chairs were dirty and ripped in places. They shuffle you around like cattle. They can keep my records....I will not pay just to get my own records.
Nancy Coleman
by Nancy Coleman xxx.xxx.252.224
May 13, 2019
Rip-Offs. Do extra's without telling you they're not needed, and most of all are not covered by medicare or your supplemental insurance. Fist time there from Dr Gushard whom just retired. When he did the same procedure every other year, he never charged for it. I wasn't ever told Dr. Gushard never charged his patients for the test, nor my insurance and medicare didn't cover it, and most importantly I didn't even need it.
First visit, and promise it will be my last.
by HARLEY558 xxx.xxx.218.157
October 26, 2018
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Lisa Lauterbach xxx.xxx.69.149
November 22, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Alissa xxx.xxx.142.113
October 24, 2013
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They have a very good professional reputation. I know that I'm under the care of an expert. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous
November 28, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
April 05, 2011
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Map and Directions
391 E Central St, Franklin, MA 02038