Phillip Gendelman, MD

Phillip Gendelman, MD
Burlington Eye Associates 172 Cambridge St Burlington, MA 01803
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.176.157
March 17, 2012
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
September 08, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Anonymous
August 26, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 04, 2011
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