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Maria Concepcion, MD

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Pediatricians

ERIC HEBERT, MSN, CPNP AC/PC

Brimfield, MA

Western Mass Pediatrics

Holyoke, MA

Holyoke Pediatric Assoc

Holyoke, MA

Holyoke Pediatric Assoc

Holyoke, MA
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Maria Concepcion, MD
Western Mass Pediatrics
(8 Reviews)
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18 Hospital Dr Holyoke, MA 01040
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Does this pediatrician use current and safe equipment?
No; the equipment needs to be updated
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Not at all. If the pediatrician is unavailable, my child will not be seen
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Definitely. They ridiculed me when I asked for additional details
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by char xxx.xxx.31.60
November 18, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider's office too loud?
No, it wasn't too loud
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.157.41
September 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.173.205
May 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.8.124
April 26, 2012
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous
January 20, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 02, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 11, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. The waiting room had TV's, toys and magazines. It was pretty well-stocked and my child did not get bored. They have a very good professional reputation. I know that I'm under the care of an expert. They gave me sufficient information to make a decision about my treatment plan.
by mom of 3
October 11, 2011
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Map and Directions
18 Hospital Dr, Holyoke, MA 01040