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Susan Chabot, MD

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Orthopedic Surgeons

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Boston, MA

Orthopaedic Specialists of Massachusetts

NORWOOD, MA

SMG Norwood Orthopedic Associates

Norwood, MA

Neponset Valley Orthopedics

Norwood, MA
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Susan Chabot, MD
Reichard Chabot & Messineo
(19 Reviews)
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825 Washington St Ste 240 Norwood, MA 02062
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Dr. Reichard was exceptional after a consultation visit to discuss a torn meniscus on my right knee. The nurse scheduled a second visit which I thought was unnecessary but went anyway. When I arrived at the Dr. Reichard's office(taking time off from work) he suggested that there was no reason for me to come in. There was no communication between staff and doctor. He spoke with me for literally 1 minute and I left. I had taken time off from work for no reason. To top it all off, they are charging me for the 2nd visit. The staff has been rude when I tried explaining why I shouldn't be charged for the second visit.
by K.Patel xxx.xxx.94.26
July 14, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.56.60
June 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.88.70
May 23, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by cld0131
January 19, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
No, it wasn't too loud
Was this provider friendly?
Yes
Did this provider use excessive foul language?
No
by Anonymous
November 27, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
October 03, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 05, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I was given a polite greeting when I walked in. It was nice to be acknowledged. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by LINDA
August 04, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
June 01, 2011
I have been going to this office for a number of years. In the beginning it was a good experience from start to finish, from the front desk staff, to the doctors and even to the billing department for questions, but over the years that has gone down hill completely! The woman at the front desk has almost no knowledge either medical or just about the office in general, I felt like a number to them. The last time I had a billing question is was not answered by someone who seemed to have much knowledge, she was very unsure of her answers. My medical attention was about the same, but I did find a slight difference in the doctor. What started as a good and comfortable experience has gone down hill greatly ...... thinking twice about going back.
by ddm
May 27, 2011
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Map and Directions
825 Washington St Ste 240, Norwood, MA 02062