Thomas Burke Jr, MD

Thomas Burke Jr, MD
Associates In Orthopedic 330 Mount Auburn St, 300 Mt Auburn St Ste 505 Cambridge, MA 02138
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
1.5 star average for Recommended
Does this provider remember you by name?
Sometimes, but not always
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.194.10
November 29, 2012
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
August 02, 2011
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
March 31, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider friendly?
Yes
Did you feel safe in this provider's care?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
March 30, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
March 17, 2011
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