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Matthew Heller, MD

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Matthew Heller, MD
Arthritis Associates-Arthritis
(6 Reviews)
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39 Cross St Ste 103 Peabody, MA 01960
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.34.81
July 19, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
November 23, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 09, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider have reasonable prices?
Yes
by Anonymous
May 16, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
May 03, 2011
They gave me sufficient information to make a decision about my treatment plan. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Dr. Heller has helped my husband so much! He is a new person!
by C
March 27, 2011
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Map and Directions
39 Cross St Ste 103, Peabody, MA 01960