Donald Kowalski, DDS

Donald Kowalski, DDS
Donald E. Kowalski Dentist 39 Broadway Beverly, MA 01915
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.101.255
February 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.73.172
January 27, 2012
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 10, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
January 05, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was the dental equipment clean?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
November 30, 2011
Did your teeth cleaning feel rushed?
No
Was the waiting area spacious?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 29, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this dentist answer all of your questions?
Some were answered
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
November 19, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 31, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
by Anonymous
October 14, 2011
Was this dentist friendly?
Friendly Enough
Did this provider use excessive foul language?
No
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 12, 2011
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