Robert Henderson, MD

Robert Henderson, MD
Ear Nose & Throat 10480 Little Patuxent Pkwy. Suite 220 Columbia, MD 21044
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
I am extremely impressed that he is more interested in resolving my health issues than simply treating my symptoms.
by New Patient xxx.xxx.132.110
April 01, 2017
Amazing doctor,very experienced as he has been in practice 52 years.I even have friends that fly in from NYC to see him as they were not getting the treatment they needed in NYC.He tells it as it is and is very interested in holestic approaches as well as conventional treatments.
by Martha McPhail xxx.xxx.57.155
February 20, 2014
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too cold?
No, it was fine
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.142.237
June 24, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was the waiting area spacious?
Yes, extremely spacious
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Molly Pirrung xxx.xxx.46.48
January 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by James Hon xxx.xxx.235.37
May 17, 2012
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 13, 2011
Was this ENT Otolaryngologist friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by Anonymous
August 21, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
July 14, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 09, 2011
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