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Kleier Susan DMD

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Kleier Susan DMD
Kleier Susan DMD
(26 Reviews)
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145 Walton Avenue Lexington, KY 40508
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I had an abscess occur recently and rather suddenly. I called Dr. Kleier's office and they asked if I could come in right then and I said "yes!" Her and her staff made sure I was comfortable and quite numb. Dr. Kleier extracted the problem tooth on the spot. Everyone there was courteous and helpful. I would highly recommend Dr. Susan Kleier to everyone!
by Michael O. xxx.xxx.128.37
June 30, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this dentist practice good oral hygiene?
Definitely!
Does the provider's staff try to be helpful?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.243.252
June 05, 2014
Would you recommend this dentist to others?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dentist's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.156.41
April 23, 2013
Their office was quiet, peaceful, and pleasant. Very clean and bright. They were professional and even called me to remind me about my upcoming appointment. They gave me advice about what I could do at home to prevent plaque build-up. I've been going to Dr. Kleier ever since 1995 and would recommend her highly!
by HappyDental Patient xxx.xxx.8.28
March 26, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider late to your appointments?
No, they were on time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.220.98
February 25, 2013
Were the waiting room chairs comfortable at this dentist's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.83.19
February 14, 2013
I was searching for a new dentist for my family (tired of the 2 hour wait at my last dentist) and I thought I had found the one. When my oldest son had his appointment, they couldn't say enough good things about him and who doesn't like to hear compliments on their children? The problem was, when I went back for MY appointment. The dentist went on a mean-spirited political tirade. Even if half of what she was saying hadn't been complete BS and even if I had agreed with her views, calling people "Sons of B****" in front of a patient is very unprofessional! I canceled the appointments for the rest of my family and will continue my search for a good dentist.
by Shananagins xxx.xxx.226.15
January 23, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by arnah jennings xxx.xxx.226.242
November 29, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
by Anonymous xxx.xxx.82.159
October 16, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to watch TV during your dental procedure?
No, I was very disappointed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.114.34
October 01, 2012
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Map and Directions
145 Walton Avenue, Lexington, KY 40508