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Marshall Keys, MD

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Marshall Keys, MD
(11 Reviews)
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121 Congressional Ln Ste 601 Rockville, MD 20852
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
December 13, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
November 03, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 16, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
May 16, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider friendly?
Polite Enough
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
April 28, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 05, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
March 21, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 21, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's office too cold?
No, it was fine
by Anonymous
March 09, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
March 04, 2011
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Map and Directions
121 Congressional Ln Ste 601, Rockville, MD 20852