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Joseph & Ryan Falco & Vonnahme, Dentist

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Joseph & Ryan Falco & Vonnahme, Dentist
Pennyrile Family Dentistry DMD
(25 Reviews)
> Get Phone Number & Directions
205 Burley Ave Hopkinsville, KY 42240
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I wouldn't suggest this place for any one getting dentures,for price they charged and the service received very disapointing and I still am.I have to wait another four more years then I'll be able to get new dentures that fit.Dr.Falco said he would make it right after 5 visits I should gone some where else after the first visit he said he could do inplants for another $2800. a discount would be $2100. not charging for one after paying $1800. for the dentures I didn't have the cash at the time. I thought he should have been able to tell from all the impressions if the dentures would fit. having to make several visits to get adjustments around the 6th trip He didn't bother with even speaking to me. I wish he would have kept his word about making me happy with dentures from his office.next time somewhere else for sure.
by not smiling now
January 19, 2015
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dentist's staff friendly?
Yes, they went above and beyond
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider take that extra step to make you feel special?
Absolutely
by Lynda Sue xxx.xxx.192.105
March 20, 2014
I have been to another dentist in Hopkinsville, and he tore my gums up just doing a routine cleaning, because his hygienist was out that day. I have been reluctant to try another dentist again, but I was very relieved to find that Pennyrile was just the type of place you would find in a big city like I am accustomed to, but their prices are small town which makes it so much better! And Dr. Falco was very sweet, and didn't seem like he was rushing, even though he had quite a few patients. I wholeheartedly recommend this place.
( The bottom portion of this is the draft this website drew up of my survey answers)
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The toothpaste they used during my cleaning tasted great. It made the experience that much better. They made the extra effort to make sure every question and concern I had was addressed. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Melanie Hitchner xxx.xxx.205.187
September 04, 2013
Would you recommend this dentist to others?
Yes
Does this provider promptly return your phone calls?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this dentist friendly?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.253.232
May 08, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this dentist use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.192.55
May 02, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this dentist to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by momof1 xxx.xxx.24.11
January 07, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.238.63
November 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.105.241
September 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.225.44
May 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.150.225
February 18, 2012
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Map and Directions
205 Burley Ave, Hopkinsville, KY 42240