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Allison Evans Wood, DO

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Allison Evans Wood, DO
Doctors Urgent Care
(7 Reviews)
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17204 McMullen Hwy SW, Doctors Urgent Care Cumberland, MD 21502
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.137.201
August 29, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.202.249
May 24, 2012
Was the waiting area spacious?
Yes, extremely spacious
Did they follow up with you after your appointment?
Yes.
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 02, 2012
After hearing many concerns of co-workers not being able to get in to see their doctors when they were sick, I decided to try Dr. Allison Evans-Wood at the Urgent Care clinic as my primary care physician. I'm so glad I did! I can just walk in the day I need seen without waiting for an appointment. A couple times I've had to wait an hour after walking in, but usually the wait is only about 30 minutes. Other docs leave you waiting longer than that for an appointment you've scheduled. Dr. Evans-Wood and her staff always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They made the extra effort to make sure every question and concern I had was addressed. I received a very high level of service. The doctor and PA and staff are all knowledgeable and patient and helpful, and I will absolutely be going back.
by CJ
August 23, 2011
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by ashley
July 30, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
May 20, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
March 18, 2011
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Map and Directions
17204 McMullen Hwy SW, Doctors Urgent Care, Cumberland, MD 21502