Kellie Smaldore, DO

Kellie Smaldore, DO
Smaldore Family Practice Assoc 2021 Emmorton Rd Ste 114 Bel Air, MD 21015
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.254.252
December 17, 2013
Are you going to visit this provider again?
Without a doubt!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.129.19
May 30, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem up-to-date with the current advancements in their field?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.89.31
December 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.32.212
May 14, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
February 03, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
No, it was fine
by Anonymous
October 26, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Mrs. Marcos
September 12, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by mark
June 23, 2011
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
April 06, 2011
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