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Debra Coats Walton, MD

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Debra Coats Walton, MD
Aesthetic Dermatology
(44 Reviews)
> Get Phone Number & Directions
4000 Mitchellville Rd Ste B320 Bowie, MD 20716
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Consumer Feedback

(44 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
September 05, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 05, 2011
It is hard to get a response back from them once you submitt a request from the pharmacy for a refill it takes over 3-4 days before they respond and generally you have to call her office.
by james brown
August 25, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They always make sure to return my phone call as soon as possible. They've never left me waiting. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I loved how friendly the staff was. They gave me such a warm welcome. I was so relaxed while waiting to see the dermatologist.
by Thais Campbell
August 08, 2011
First, let me agree with the previous sentiments on the tardy wait time. Totally ridiculous on how long you have to wait!!! Also, my first visit was to see her for dermatology reasons and a nurse practitioner came in and I demanded to see the doctor (because that is what I was paying for…to see a doctor).

My second visit was for consultation on some work to be done on my body. In all of my history of seeing doctors I found this office lacking the professionalism of a doctor’s office! I was first placed in a room to consult with Dr. Coats-Walton’s assistant. I had to ask the assistant to close the door so that I could be comfortable speaking in a private setting instead of everyone outside the door hearing what I was saying.

When Dr. Coats-Walton came in, another young lady came in right behind her. I deliberately put on the puzzled look of “ what is going on?” And the doctor told me that the young lady was her esthetician. This, I was not comfortable with, but the doctor did not put me in a comfortable position by having the young lady removed from the room. So here I was, undressed with three people in the room (doctor, assistant and esthetician) advising me on what would be the best option.

Within 2 minutes of the doctor being in the room, there was a knock on the door, then the door opened (just knock and open!!) and another young lady stuck her head in to discuss something with the doctor. Please visualize this: my pants down, shirt up and I was right in the eye sight of an open door. I had to ask that someone close the door. From that time to the 20 minutes consultation, the esthetician was in and out of the room or there was a constant knock on the door (with someone sticking their head in) to talk to the doctor. I stopped counting after the fifth disturbance.

Her assistant then showed me the room that the doctor does her procedures and I asked how many of the staff normally would be in the room while procedures are done. She told me her and the esthetician along with the doctor. Maybe I am missing something here, but why does an esthetician need to be part of a lipo procedure???!!

I left the doctor’s office with the contention that I had just wasted $150 for a consultation session that was interrupted over five times and also being put in an uncomfortable position of being half naked in front of unnecessary people.
by Disappointed
August 03, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
August 01, 2011
Their prices were very fair. The level of care you get for the price is outstanding. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. The office was easy enough to find.
by mnw
June 18, 2011
Would you recommend this dermatologist to others?
Absolutely Not
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 16, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
April 27, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
April 26, 2011
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Map and Directions
4000 Mitchellville Rd Ste B320, Bowie, MD 20716